PING PONG REDEEMS ITSELF

You may have read the previous post about my extremely hetro experience at Ping Pong on Monday. So when I had woken up this morning, I was very surprised to have received an email from Ping Pong's PR. I was told that my complaint about my bad experience had been taken seriously and was being dealt with immediately. Commercial Director for Ping Pong, Tina English, issued a statement on my blog comments about the incident:

"Hi Ozzy,

I am just writing to offer our sincerest apologies to you and your friends following your recent visit to Ping Pong. On behalf of everyone at Ping Pong we are sorry that we did not meet your expectations, particularly as this was a birthday celebration. At Ping Pong we want to make sure that every customer has an outstanding experience each and every time they visit one of our restaurants and this should translate to amazing food and drink as well as outstanding service.

The level of service which you experienced is unacceptable. We have discussed this incident with the restaurant manager to ensure that this type of incident will not happen again.

Again, please accept our sincerest apologies.

Tina English,

Commercial Director, Ping Pong"

Now, that was very sweet of Tina to do. But to top it all off she called me personally later today and wanted to apologise to me over the phone. I was told that the complaint had even been discussed in the board of directors meeting! Talking to Tina was like talking to someone you just really want to go have cocktails with, go shopping and chat about boys! Ha. She was actually F.A.B.U.L.O.U.S. Tina was extremely friendly and made me feel assured, confident and relaxed. She handled the situation very professionally and I was quite impressed with how quickly Ping Pong dealt with the situation.

The outcome was VERY positive and still very thankful to Tina & Ping Pong for apologising... This has definitely restored my faith in Ping Pong, but have to say the down side to all this is that London Fashion Week is almost a month away and all that dimsum is really not going to help my waist for the shows and parties!

But then again, I don't care! If I was given excellent customer service then you could sell me a bloody brick! I'd probably eat so much food at a restaurant that it would actually be a crime against fashion!

BOYCOTT PING PONG

I am so angry, so disturbed and so disappointed that I can actually feel my piss boiling and venom about to spit out!

Tonight I went to my friend Reena's birthday dinner and as Ping Pong is usually our favourite hang out spot, Reena only naturally chose that place to have her little get together. We had loads of fun and laughter until we were served by the ever so horrendous, pale and rather unfortunate looking manager of their Eastcastle Street restaurant.

As it is a Sunday, Ping Pong have a special offer called 'Lazy Sumdays' which basically means all you can eat for £18. Quite a deal right? So, we ordered lots of food as we were extremely hungry and the manager who took down our order first says to me "WHY ARE YOU ORDERING SO MUCH? I DON'T LIKE WASTING FOOD... CHILDREN ARE DYING IN AFRICA BECAUSE OF STARVATION" I mean wtf??? We are paying the bill! We are paying for what we are ordering! What the fuck has it got to do with you, you bloody donut!?!?!?

So, I let that one slide even though I was in disbelief? We managed to eat the majority of the food thanks to one of Reena's friends Naz. Later on, our good friend Fiona came along with one of her friend, Grace, to say happy birthday to Reena. Fiona and her Grace didn't want to order the 'Lazy Sumday' so they were made to sit "separately" from the group which was absolutely ridiculous! Then Fiona and her Grace just tried a tiny big of our food, like I mean TINY bit of food just to taste and the stupid manager charged them both for the buffet! I mean what sort of policy is that??? If the food is being paid for, who cares who's mouth it goes in to? We then spoke to the manager who was absolutely rude to us about the whole situation, I have never been spoken to like that in my life, her attitude stank like she has never washed in her life! Finally, she agreed to void the bits that they hardly ate... Still with her stinking attitude

THEN, when we all paid, Fiona and Grace needed a £1 change back (that place did NOT deserve any kind of tip) ... THE MANAGER GAVE THE £1 CHANGE BACK IN COPPERS! How bloody rude? Not 2 50p's or 5 20p's but COPPERS!!! I have never seen such disgusting behavior, I really hope Ping Pong get to read this post and do something about it.

It has really put me off Ping Pong and totally destroyed the experience of enjoying the food!

101 Salads

I was just reading an article in NYT and I have to say, I have never in my life had my mouth water so much by a plate of salad. I must admit (and I know its shocking and ever so slightly embarrassing) I am a MAJOR junk food whore. So the thought of a salad would naturally make me puke as much as the thought of a poonani.

But these delicious foods are something I am totally lusting over and CANNOT wait to get my mum to wisk me up some sexy salad time! 

Check out how you can create your own sexy salad here.